Thinking

How do you design shopper work for different retailers, channels and investment levels?

Start with one clear idea and build a system around it. The system should define what stays recognisable while giving teams different routes based on retailer needs, channel roles and available investment.

By Live & Breathe Strategy

Begin with the common creative principle

Every execution should share a recognisable thought.

The system may vary in scale, format and complexity, but it should retain a common:

  • idea
  • message hierarchy
  • visual behaviour
  • shopper role
  • action

Design by role, not format

Do not begin with a list of assets.

Begin by defining what each part of the journey must achieve.

A digital screen, fixture, social asset or retailer page may all serve different roles, even when they use the same campaign thought.

Build clear activation tiers

A useful system might include:

Tier 1

High-impact, bespoke activation for priority markets, retailers or launches.

Tier 2

Adaptable activation using modular assets and realistic production requirements.

Tier 3

Lightweight execution that protects the central idea with minimal cost and complexity.

Each tier should feel deliberate and creatively connected.

Account for retailer differences

Retailers vary in:

  • environment
  • audience
  • media inventory
  • operational rules
  • digital maturity
  • promotional conventions
  • data availability
  • appetite for bespoke work

The toolkit should make adaptation easier without creating a different strategic idea for every customer.

Preserve recognition through the system

Recognition should come from a small number of repeatable elements rather than identical layouts.

These might include:

  • one visual device
  • one message structure
  • one movement behaviour
  • one distinctive interaction
  • one consistent relationship between brand and product

Scalability comes from a strong system of choices, rather than a large library of finished assets.